Study Predicts Big Growth For Transaction Services

Feb 5, 2009 11:21 AM, MD&D News Staff

Providers of transaction services to the telecommunications industry will see increasingly strong demand for products that support international global roaming, according to a new market research study from the Insight Research Corporation. Transaction services include signaling transaction services; call processing services such as 800, calling card, and directory assistance; and support for financial settlements.

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According to the study, continued strong demand worldwide for wireless services as well as the increasing minutes of use generated by subscribers while roaming will play a significant role in driving transaction services. The study predicts that worldwide roaming retail revenues for transactional services including Short Message Service (SMS), Multimedia Message Service (MMS), and application-to-person will reach $968 million in 2009 and continue growing at double-digit rates over the next five years.

“The outlook for transaction-based services has never been brighter,” said Insight Research president Robert Rosenberg. “SMS and MMS, which are predicated upon transactional information, are already well established, and we are forecasting that demand will only increase. Furthermore, as a greater proportion of subscribers adopt 3G and 4G mobile technology, higher-bandwidth applications such as video-on-demand, visual social networking, and Web 2.0 services are likely to demand ever greater support from the transaction service providers, propelling this industry into explosive growth.”

This is an excerpt from this research report, "Transaction Service Processing and Telecommunications, 2009-2014."