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DHL is adopting the latest “new generation” scanning technology, deploying a single system across the entire DHL U.S. network to provide enhanced shipment visibility for DHL customers. The new scanning devices, used to capture shipment information by couriers and other operations personnel and using a Wi-Fi communications system, will be deployed nationwide by third quarter 2007.

The “new generation” technology will provide immediate visibility and real-time tracking for customers, and increase the speed in which personnel can process shipments at both customer locations and DHL facilities, providing timely, accurate and up-to-the-minute status of packages.

“The adoption of this new technology will allow us to provide enhanced service, and yield greater efficiencies,” said Jose Eiras, chief information Officer for DHL Express USA. “Leveraging the latest technology platforms to best serve our customers is a key element in delivering a superior customer experience.”

Unlike many systems used throughout the transportation industry, the DHL wireless scanners leverage the latest general packet radio service (GPRS) and wireless local area network (WLAN) technologies, which will enable DHL to transmit customer shipment information automatically--from pickup to final delivery--without the need to wait and place a device within a transmission cradle. The information will be immediately fed into DHL back-end systems, providing instant visibility to customers looking for shipment status through calls to customer service, the DHL web site or DHL shipping systems.